Our Mission

Our key objective is to act as a reliable liaison for medical staff, collaborating to improve the well-being and health of our service consumers. • To promote the independence of its service users through the provision of a professional, reliable, and consistent care service. • To deliver a service of the highest standard that will improve and sustain the overall quality of life of users of our service. • To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each service user’s right to independence, privacy, dignity, fulfilment and the rights to make informed choices and to take risks. • To ensure that service users’ needs, and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood, and disabilities or impairments • To ensure that the care service in whole is delivered in accordance with agreed purchasing contracts and individual care agreements. • To manage and implement a formal program of staff planning, selection, recruitment, training, retention, and personal development to enable the care needs of service users to be met. • Our aim is to provide quality care and compassionate care services to our service users that enhances their wellbeing in all facets of life.